1. Actual screenshots from their system monitor.

2. What they say is the problem.
Same as in my last post. Access to historical transactions was not available.
https://support.sagepay.com/forum/Topic10830-40-1.aspx
Yes. A couple of days before.
4. Start and end time of the outage.
Start : 15:40:09, March 28
End : 06:38:51, March 31
Total : 38:58:41
Running Total : 39:50:36
5. What the follow up report stated.
From their forums :
They do not give a reason why it happened or what they are going to do to prevent it in the future.
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